Privacy Policy

1. Information We Collect

To provide smart care services, we may collect account information, device information, event records, notification settings, order and after-sales information, and necessary operational logs.

2. How We Use Information

We use this information for account login, device binding, event reminders, record display, order processing, customer support, security verification, and service improvement.

3. Device and Event Data

Device event data is used to display records in the App, trigger reminders, and help caregivers respond to events. Standby device events may be kept as records, but are not used for intrusive reminders.

4. Location and Push SDK Notes

ZASO does not use location as a core feature and does not use it for advertising tracking or user profiling. Some Android versions may require location permission for Bluetooth scanning and device provisioning. The current iOS version does not actively request system location permission.

To provide device reminders, order notices, and service messages, we use JPush SDK. Its iOS privacy manifest may declare precise location, network status, and device-related data types. ZASO has disabled optional GPS, SSID, BSSID, and base station collection where supported. This information is not used for advertising tracking, user profiling, or geofence marketing. If future nearby services, delivery location, geofencing, or similar location features are added, we will provide notice and request authorization before use.

5. Information Sharing

Payment, push notification, cloud storage, and similar functions may require sharing the minimum necessary information with service providers. We do not sell your personal information to third parties.

6. Your Rights

You may update your profile, adjust notification preferences, unbind devices, or request account deletion. We respond to access, correction, deletion, account cancellation, and complaint requests in accordance with applicable laws and this policy.